Privacy Policy
How we protect your data and ensure your privacy
Last updated: January 8, 2025
At Secure Manager App, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
1. Introduction
Secure Manager App ("we," "our," or "us") operates the Secure Shield Manager mobile application (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.
By using our Service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Account Information: Email address, username, and password (encrypted)
- Device Information: Device type, operating system version, unique device identifiers
- Usage Data: App usage patterns, features used, and performance data
- Contact Information: Name and email address when you contact our support team
2.2 Password Data
Your passwords and sensitive data are:
- Encrypted using AES-256 encryption before storage
- Protected by zero-knowledge architecture
- Never accessible to our team or third parties
- Stored locally on your device and encrypted cloud storage
2.3 Automatically Collected Information
We automatically collect certain information when you use our Service:
- Log data (IP address, browser type, pages visited)
- Device information (hardware model, operating system)
- Usage analytics (app crashes, performance metrics)
- Security events (failed login attempts, suspicious activity)
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Provision
- Provide and maintain our password management service
- Enable secure synchronization across your devices
- Deliver security alerts and breach notifications
- Generate and analyze password strength
3.2 Security and Protection
- Monitor for security threats and suspicious activity
- Implement fraud prevention measures
- Conduct security audits and compliance checks
- Respond to security incidents
3.3 Service Improvement
- Analyze usage patterns to improve our Service
- Develop new features and functionality
- Conduct research and analytics
- Provide customer support
3.4 Communication
- Send important service updates and security alerts
- Respond to your inquiries and support requests
- Provide educational content about digital security
- Send marketing communications (with your consent)
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our Service:
- Cloud storage providers (for encrypted data storage)
- Analytics services (for app performance monitoring)
- Customer support platforms
- Security monitoring services
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4.4 Consent
We may share your information with your explicit consent for specific purposes.
5. Data Security
We implement comprehensive security measures to protect your information:
5.1 Encryption
- AES-256 encryption for all sensitive data
- End-to-end encryption for data transmission
- Encrypted local storage on your device
- Secure key management and rotation
5.2 Access Controls
- Multi-factor authentication for administrative access
- Role-based access controls
- Regular access reviews and audits
- Employee security training and background checks
5.3 Infrastructure Security
- Secure data centers with physical security measures
- Network security and intrusion detection
- Regular security assessments and penetration testing
- Incident response and disaster recovery plans
5.4 Compliance
- ISO 27001 certification
- SOC 2 Type II compliance
- GDPR compliance
- Regular third-party security audits
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
6.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
- View your account information and settings
6.2 Correction and Updates
- Update or correct your personal information
- Modify your account preferences
- Change your communication preferences
6.3 Deletion
- Request deletion of your personal information
- Close your account and remove associated data
- Opt-out of marketing communications
6.4 Restriction and Objection
- Restrict processing of your personal information
- Object to certain types of data processing
- Withdraw consent for data processing
6.5 Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
8. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services:
8.1 Third-Party Integrations
- App Store (for app downloads and updates)
- Analytics providers (for app performance monitoring)
- Cloud storage providers (for encrypted data storage)
- Security services (for threat detection)
8.2 External Links
We are not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own:
9.1 Transfer Safeguards
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Binding Corporate Rules
- Certification schemes
9.2 Data Processing Locations
We primarily process data in the United States and European Union, with appropriate safeguards in place.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Sending you an email notification
- Providing notice through our app
Changes are effective immediately upon posting. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Secure Shield Manager LLC, 300 Colorado Street, Suite 2000, Austin, TX 78701, United States
Data Protection Officer
For GDPR-related inquiries, you can contact our Data Protection Officer at [email protected].